Appliance Fix VA

Privacy Policy

Last updated: May 29, 2026

1. Who We Are

Appliance Fix VA provides professional appliance repair services in Arlington, Virginia and surrounding areas including Alexandria, Fairfax, Woodbridge, and Washington D.C. This Privacy Policy explains how we collect, use, and protect information you provide when contacting us or using our website at appliancefixva.com.

2. Information We Collect

We may collect the following information when you contact us or request a service:

  • Name and contact details (phone number, email address)
  • Service address in Arlington, VA or surrounding areas
  • Appliance type, brand, and description of the issue
  • Preferred appointment date and time
  • Any additional information you voluntarily provide

We also automatically collect basic technical information such as your IP address, browser type, and pages visited through standard web server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm appliance repair appointments
  • Contact you regarding your service request
  • Provide quotes and follow up after service
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS Terms and Conditions

By providing your mobile phone number, you consent to receive SMS messages from Appliance Fix VA related to service appointment confirmations, scheduling updates, follow-ups, and customer service communications. Message frequency may vary. Standard message and data rates may apply depending on your carrier.

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at (571) 463-8890. Your phone number will be handled in accordance with this Privacy Policy.

We do not share SMS opt-in consent with any third parties for solicitation purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. These are small text files stored on your device. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Third-Party Services

We may use third-party services such as Google Analytics to understand how visitors use our site. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address. Their use of this information is governed by their own privacy policies.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website is served over HTTPS with SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected — typically for the duration of the service relationship and any applicable warranty period — or as required by law.

9. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of any marketing communications

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Call Now — (571) 463-8890